I have been in contact with support via email. I still need help trying to figure how to get SoundTap to work. So far SoundTap will install but the audio driver that comes with it does not. Is it possible the newest version of SoundTap didn't come with the driver? Because I have done everything from installing SoundTap as a admin to typing in a system command to override the signature verification and nothing has worked. Also there is a file in a folder by itself called mp3encoder.exe or something like that. Could that be the audio driver?