Hi Guys,
I just joined the forum.
I purchased 2 of NCH softwares (Broadwave and ExpressTalk).
Both of them comes with the Gold Support plan.
But NCH support team does not reply to any of my emails regarding my questions about how to configure the software.
How am i suppose to get a response from the technical team? I am quite disappointed as I did paid for the support plan for both softwares.
Anyway, I will post my questions here, hopefully you guys may help me with some advise and pointers.
How can i make this work ?
I got 2 systems stationed in 2 different locations.
System 1 (A dedicated server) will act as the broadcasting server where Broadwave has already been installed in the server.
System 1 will receive voice data from System 2 which is in another location via ExpressTalk.
System 2 (A windows PC) will act as the mixing studio and the final output would call system 1 (Dedicated server) over ExpressTalk and fed to Broadwave with a Line In cable to be broadcasted.
The final output from System 2 will be AUX-in and fed to Broadwave installed in System 1.
I hope by now you would have an understanding of what my proposed system works.
There are a lot of questions i have in mind (some might sounded just stupid, please bare with me for i am a newbie in the internet live broadcasting business):
Do i need a sound card installed in my dedicated server?
Do i have all the hardware requirements on my dedicated server for Live Broadcasting to work?
Do i need to install ExpressTalk in both of the systems?
Do i need a speaker installed in my dedicated server to receive the audio from the mixing studio and then capture the voice using a microphone for broadcasting ? or is there an easier way?
Why there is an error message that constantly pops out every time the web server starts : "Error accessing stream Broadwave Live 1 from [Default Sound In]"
I have full control over the server. But i am managing the server through Remote Desktop Connection and i have not physically seen the machine.
From the system check through RDC, there is not sound card installed in the server.
I have installed Broadwave on the server with all the default settings.
Uploaded an audio file into the server and Tested the streaming by clicking the link generated when i clicked "Connect".
The audio stream works.
Now i need to figure out how to make Live Broadcast work from the server.
I might be cramming a lot questions into one topic, that is because i still have a very vague picture on how the system would work, or does it even going to work.
Hopefully the you guys could make my life easier by sharing some of your thoughts and advise with me.
Looking forward to hear from you guys soon.
Thanks.
Regards,
Jerry