Hey All
So I bought the software last year and found it great until the computer I had it loaded on decided to break. I reloaded the backup files onto a new computer and the problem is they dont seem to want to run with the updated version of Express Accounts ... wont record payments and keeps asking me to run invoices and statements my head is done in here can someone try and kepp me please!!
Hi Derek,
Not sure if this is the correct answer but here goes anyway
When I am looking for mine I look in the open invoice list! As I said this might not be the correct answer you are looking for, apologies if I have informed you incorrectly.
Sorry to have to ask this but .... when i save my invoices as recurring they wont send then it says 0 invoices generated ... can some please tell how to set this up? thanks
i think there is a box which can be ticked as the customer e-mail address? if so make sure this box is unchecked i had the same problem and this is what i was told ... hope this helps
sorry for the late reply ( been sick with swine flu ) ...
at the bottom of the home page there is a tab marked " ITEMS " click on the add new items and add the items in that field.
I have recently bought Express Accounts after using the free version ... but I cannot figure out how to make my invoices recurring!! I know its probably a very simple task but I just dont seem to be able to figure it out ... can someone please tell me?
Thanks in advance
Sue
I have the same problem .... I had the free version and I was able to add items, but i have bought the software and now it seems I am unable to add to the fields...can someone please tell me how to do this? I am getting very frustrated with it!!!
Thanks
Sue