npaisnel

So that must mean that even after removing pref files etc, some files are still left behind. always thought Mac was not supposed to leave scrap files around after removing and app, not much better than windows after all. I even tried using App Delete, that is supposed to remove files the apps leave behind, but that did not find the prefs files. Will try to do a manual search, thanks Neil

Since you say, that you have green bars when the vinyl is playing, then it sound like audio is arriving at the PC, so check the PC audio settings, for sliders down at minimum, muted devices etc. Right Click the speaker icon in the system tray and select 'Open Volume Control' then in the windows that appears Options/ Properties, and click the 'Recording' Radio button. Make sure that if you have multiple devices in the Mixer Device Drop down box, that the correct one is selected (you may need to experiment here if you have multiple devices). Also ensure that there is a tick next to the 'Line In' volume control. Click OK and select Line In as the input channel. Now right click again on the speaker icon in the system tray and then select 'Adjust audio Properties, then select the Audio tab, and check that the Sound recording device is set to the correct device as setup earlier Just to be sure, also double check your setup and simplify it as much as possible. Even to the stage of getting it recording correctly first with no audio output, then after get audio working on the output side. If you have a headphone socket on the front of the PC, try monitoring the audio first from there without using the amp for playback. I have also read your setup, and can not fully understand how you have it setup. It sound like you have the Rega plugged into a Y cable / Splitter. You also say you have a Y cable connected to the Blue Line in on the Dell. If that is the case, then it will not work. You need to have a chain, with no Y cables/ splitters. Chain should be. Rega plugged into phone stage of the amp. Tape Out from Amp into the Blue Line in on PC. To listen to the audio from the PC through the amp, then you could connect the Line Out ( Green) from the PC back to a line in on the amp ( Tape in or any spare line in on the amp) I also have a Rega Planar 3, with a Moving Coil cartridge, so the output level is even lower than a standard Moving magnet cartridge. If you have a MC cartridge on the Planar 3, check that the amp is set for MC and not MM.

OK, so I read the sticky, and it says this forum is not for contacting the product staff directly, and I did feel that this is possibly a question that may require their help, so I went to the Support pages and submitted a question there, only to see one of the options on the support question page is: "Have you asked the question on the forum?' so I thought that I ought to do that as well. As far as I was aware, I had not used Golden Records before, but maybe I did try it in the past, anyway cant remember and want to try it again. This is on a Mac (Leopard 10.5.7) I downloaded the installer and dragged the app to the Applications folder. But it won't run, it says my 14day trial has expired. This makes me think that I did try it in the past and there is still some remnants of the app there somewhere , some settings/text file still there. I tried re installing and using AppCleaner to remove any further traces of the program but this does not find anything. How do I completely remove the old version, so I can try the trial again? Thanks Neil

Well, I have a similar problem on a Mac, and am about to post a question about that in a moment, But as to your question. First I would try to download a new version of the trial, re boot the PC, and then try to remove again using the built in unistaller, or Add/Remove Programs. If you have already done that and it has failed then there are various un-installer/cleaner programs available. I use Revo (freeware): http://www.revouninstaller.com/ on a USB stick. Use Hunter mode/ advanced/complete/thorough what ever it is called. It takes slightly longer but hunts down all remnants of the program in registry etc. I also just found this one too: http://www.softpedia.com/get/PORTABLE-SOFT...l-Cleaner.shtml but never tried it. Neil