carolbrigid

So over the past two months, when I open Express Scribe, my audio files are gone. This has happened twice now. They are marked as Untitled. There is nothing there any more. I went to Options and set it to keep the audio files indefinitely so that I can delete them myself when I am finished transcribing them. I tried going to Recover Old File and there is nothing there. Help, please! I don't understand why this keeps happening and I do not want to have keep re-uploading my audio files when they are supposed to be in Express Scribe. Thank you.

Thank you very much for your reply. I tried it again today and it still doesn't let me use my foot pedal. I'm not sure how to get my anti-virus program to ignore it. I have Verizon Fios Security Suite.

YES I am having this same problem and I can't use my Infinity foot pedal at all. It started yesterday, just like your problem did. I did the same thing, uninstalled and reinstalled, same program, too Windows XP. I hope someone can help us with this. It's interfering with my work.