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cathgilloz

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Everything posted by cathgilloz

  1. I've suffered with BBP Global for two years - their attitude every single time I've had a line outage (which is now happening at least twice a week, to the frustration of the doctors for whom I type) has been that there must be a problem at my end (even though, coincidentally, all their lines go out at the same time), and not once have they made any suggestion as to what this problem might be or how to fix it. I can't recommend TrueVoip highly enough - such amazing service and a terrific product - unbeatable combination.
  2. Oh the joy! I've switched to TrueVoip, an Australian company, who spent hours making DialDictate work with their service, and now I have reliable, clear dictation lines for the first time in two years. Do everything you can to avoid BBP Global - their attitude every single time I've had a line outage has been that there must be a problem at my end (even though, coincidentally, all their lines go out at the same time), and not once have they made any suggestion as to what this problem might be or how to fix it. I can't recommend TrueVoip highly enough - such amazing service and a terrif
  3. I trusted the list on the NCH site and went with BBP Global - it's been a disaster. The sound quality is frequently so poor that I can hardly understand the dictation. My authors keep hearing nothing but silence when they dial in and BBP tries to tell me that it's a problem at my end, but don't explain why I get exactly the same result if I dial their own support numbers (which they've removed from the site since I pointed out what was happening). This used to happen once every couple of months, now it's three times in four days. I emailed NCH and said that they should remove BBP from their re
  4. Hi, I'm using BBP Global VOIP and one of my author's work was cut off (and unfortunately he didn't realise until he tried to send the dictation and received no prompt). This is what it says in the log: 19:05:40 lnntfRecordComplete 19:07:19 John Smith Call timed-out while recording 19:07:20 John Smith Disconnected due to call timeout 19:07:20 John Smith Sending dictation 19:07:20 Call has disconnected 19:07:20 Compressing file: dd111111-70001111 (John Smith) 19:07:20 Compression complete. 19:07:20 Copy file to network folder: D:\John Smith\Dictation 19:07:20 File transfer complete.
  5. Did anyone ever get a copy of this macro from the original poster? I sent him/her my email address and heard nothing back. If you have a copy of it, would you please copy & paste it here? Thanks - Cath
  6. I've wanted to be able to do this for the longest time - this macro inserts the file number in the comments box of the Word file properties - you could change it to add it to a header/footer, etc. If a query comes back on a typed document, I want to be able to easily find the associated sound file. Some of our authors dictate lots of sound files, but they want them typed as one document - in this case, the macro adds a comma and then the next sound file number. Function RegKeyRead(myRegKey As String) As String Dim myWS As Object 'using Windows Scripting (WS) because VB get setti
  7. Hi, Misty - this link may give some pointers - http://forum.mtstars.com/240892.html - good luck - Cath
  8. Hi. I'm trying to make DialDictate mimic the Lanier 800 so I removed many of the voice prompts (my clients want to dial in, enter their user ID, dictate and disconnect - no rewinding, deleting, replay, etc.) and they hate voice prompts. I also changed the key assignments - for example 2 is Record (end). This was working pretty much as I wanted through the simulator, the keys were doing what I'd told them to do and the correct voice prompts were playing. Then I connected the 'phone lines, dialled in, and 2 had reverted to being the "Open a previously saved dictation" button. When I check th
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