GrahamW

If you go to receive a clients payment you can't click on invoice and bring up then number you have to select a customer first. There is no way possible to tell if the invoice is open or not. This is a major setback and a real pain. Once again I am forced to downgrade due to software not being tested before release. Looking at this no doubt there is many other bugs in this version as well Graham

If you click on open invoices in the new version 3.25 the status column is now removed. This was handy to know if an invoice was open or paid. Can this please be put back Graham

It would be nice to see the list of changes when software gets updated, this can be critical at times to know if it is worth downloading and updating our existing versions. I have noticed in 3.25 you now have vendors which is great but a few lines missing 1. Need the ability to enter the Vendors ABN 2. Need to enter the Vendors Web Address Graham

Hi Guys, this is simple to do. Look under the invoices section down the left of your screen and click on view customers payments then select your customer from the list and print it. If you do a preview first you can see if it is all in order. Graham

Ok I got this sorted out now and I think it wrong when using the migrate option in EA. Here is what I did that caused the issue. 1. Upgrade express accounts from 2.08 to 3.04 (all accounts data was kept intact 2. In the new version of EA selected file---> Migrate Data From Express Invoice 3. Took on all the defaults including where it asked if I wanted to setup default accounts for a small business. 4. Checked all my items, customers and invoices and all appeared fine I had a friend asking me what I use for invoicing in my business and I was showing here EA and when we looked at the profit and loss report for this Fiscal year I noticed it was something like this ($1,687.30). I immediatly knew it was wrong because towards the end of last year around November it was showing something like this $8,972.80 Notice there was no brackets around the total this time Here is how I fixed the issue 1. Checked my backups folder and found my old EA and EI backups from 12/11/2009 2. Backed up the wrong data from the new EA (just incase) 3. Uninstalled all traces of EA, EI, cleaned out my registry just as a safeguard (not really needed though) 4. Re-installed latest version of Express Invoice and Express Accounts 5. Restored the separate backups back into the respective programs and checked all was well and it was, even the profit and loss 6. Opened the new EA and used the Migrate EI data option and this time said no to the setup of small business accounts and all was still fine. 7. Last but not least manually re enter all data from 13/11/2009 back in and now my profit and loss is correct again. From what I can see answering yes to setup the list of small business accounts may have overwritten some of the accounts that EA had already taken onboard from my original backup of the earlier version of EA. SInce fixing it I have done over 30 m9ore invoices and the profit and loss report keeps moving in an upward direction now and not down and funny enough the total shows no brackets around it, not sure what that means though. Graham

Hi Brenden, unfortunatly you can't edit the template for the column width's however when you do an invoice it should display the terms in the top right hand corner something like this. Tax Invoice Invoice Number 111 Issue date: 7/2/2010 Due Date: 12/2/2010 Sales Person: Graham I have had so many complaints from my clients as they miss the terms at first glance and have asked if it could just say terms: 30days or something similar As for your payment options what I do is open the options, click on Invoice and in the Note Comment box I add them in there and when you print the invoice they are at the bottom. With the discounts you could do a few things 1. put a -value as a line item eg: -$50.00 2. you can turn on the discounts column in the options under the other tab. However this will only allow percentage discounts not dollar discounts Graham

I have noticed if you run the profit and loss report for this fiscal year it appears incorrect. Each time I make out an invoice that is for labour only so I have no expenses associated it to the invoice the profit keeps on going down. As a test I entered this months invoices into a fresh install of EA on a new computer and ran the report and it is totally different to what I get when I manually add up the invoices and my profit with my sales. As a further test I did the same into my old quickbooks and it comes out correct. This appears to be a major problem Graham

I had already tried that and it only does it for that session only, once you close EA it reverts back to just the one sales person. I have another question, how do you delete or change the current one that is there. Looks like you can't Graham

Hi Mick, yes you can edit the description field now, also if you add items it has inventory built in. Graham

How do you add another sales person to the dropdown list in Express Accounts 3.04

I have been requesting BAS for some time now and nobody from NCH has even acknowledged they have got my suggestion. I actually have the paid version however the registration of it is the most unreliable I have ever seen. Being a pc tech I often change my hardware and keep my hdd intact with my software. It's very frustrating becase it appears everytime you either add some new hardware to the pc EI detects a change and your registration expires and you can't re register again and it tells you to contact NCH. So I just downgraded to the free one now and gave up on the registration of it.

Hi guys, just go to uninstall the program and it will pop up a box asking if you want to downgrade or uninstall the software. I know what you mean though it is marketed as FREE and very missleading

Can someone from NCH tell me what is new in version 3.04 please I think I am nearly ready to make a purchase on it but it would be nice to see what is new in this version before going down that track. Graham

For me I would like to see a few things as well 1. Be able to customize the statements like you can with the invoices/quotes to add info on it like payments etc. 2. incorporate BAS for Australian users 3. be able to export out you things like customer lists, items etc. 4. able to restore both the old data from express invoice and express accounts into the new express accounts without data loss there is probably more but I cant think of at the moment Graham

I solved this issue before Christmas and it is all working as intended now. I merged the data from Express and the old Express accounts into the new Express accounts and it works perfect (so far) Graham

It's great to see you can now edit the description field again

what is the changes in version 2.23 from version 2.22 please Is part payments going to be implemented soon this would be very handy Graham

Hi guys, if you look between where you have the billing address and the item lines there is the shipping see image Graham

Hi John, I am using Windows 7 Professional and have reverted back to my Express Invoice 2.18 and Express Accounts 2.08. To install these versions on Windows 7 you need to right click on the installer file and select properties then click on the compatibility tab, you can then select vista service pack 2 After installation you may have to repeat the compatibility process on the shortcut created on the desktop. this process can only be used on the Windows 7 professional and ultimate versions. It is not available in the home premium version. hopefully this will get you back up and running again. Graham

URGENT HELP needed please NCH. I have just spent the best part of 3 hours trying to get my data from express invoice and express accounts into this new version. Each time you restore the data from on of them it wipes the data from the other. It looks like it is impossible to restore both the backups into this new version The issue I have it keeps on wiping out the accounts so I can't do any reports. Can you please advise me ASAP on how to get the both lots of data into the new version without it destroying the accounts list. Graham

If you click on options then look in the tabs you should have one called web access and another called web accounts. Note: in the FREE versions you only have access to the one account. Once you have set these up look on the toolbar you have a button called web control, just click it and put in the username and password you created when creating the web account then you have access to delete an entry Graham

You can't do this now in the latest version for some silly reason. the same in the new version of Express Accounts which has Express Invoice built in. I am very dissapointed with this program now, unfortunatly I purchased it and it is totally useless to me now. Everytime they enhance one area some other area also gets changed for the worst. This is totally beyone me. It's jut like noboty tests the changes made and we the paying customer have to find the mistakes. Once they fix that along with the ability to have payment details etc on the bottom of statements I may re consider using it again, but for now I couldn't recommend EI or EA to anyone.

I have noticed there is an update to EA version 3.02 and it appears to now combine both accounting and invoicing. how do I import my data from my old EA and EI into it and what are the changes to it all other then the combining if any Graham

DJ. is there nay news on a fix for this issue yet. I notice EI has been updated to 2.21 and still no fix yet, very frustrating this little one. Graham

Hi GiantKin, in 2.20 this option to disable the discounts is available. If you go to your options then click the other tab then look right at the bottom of that window and you will see the option to place a tick to disable discounts in invoices/quotes and orders. Graham