Hi, I just installed this software and wanted to record an online streaming video of a tv show from my laptop screen. As soon as I started the software, the streaming slowed down tremendously and basically almost came to a standstill. The software recorded the screen but as I said, the video wasn't moving.the audio was good. Is this a frame issue or something else? I run windows XP with SP2. I love the other software I downloaded from NCH, debut is the only software that does not seem to work 'out of the box'. Thank you, Anne