OK, thanks for all your suggestions but the only thing that helped was the DCB! Just kidding! I don't have a manual/instructions/CDRom with the pedal because it's a plug-and-play with no instructions and no software. The software used was ES. And this is the foot pedal manuf website so that's why I'm using this forum! And I've used the FAQs and troubleshooting. I'd have to pay for tech support and I think I'd rather just get a new pedal!
Yes, I do a lot of transcribing and yes I have to unplug the foot pedal. I have rebooted, installed the foot pedal, rebooted and left it in the port. I don't need more ports - I have four and only use the one for the pedal.
Now, ES hot keys drive me CRAZY!! I don't know how anyone can use them. I suppose I can get used to them but it slows me down TERRIBLY and it just doesn't work. I can't get the hang of it.
So there you have it! I did hear from tech support that I may need to install new drivers for the pedal so it's compatible with Vista but they didn't tell me where to find them so if you can help with that, that's where I'm at now.
Thanks for responding! whitehrl