I'm having the same problem. I now have five disks that don't work. I don't think its the cd burner, but the software. I want to download another software brand and try it to see what happens. I think I will try Nero. I frankly wish I hadn't bought this program because, though it is simple in concept, the company won't help you unless you pay for help. By the time I get done doing that, I could just as well buy "real" software. I'm going to tell all my geek friends to avoid this company.