Well, I'll take a shot at how forums like this are supposed to work and offer my $.02 worth on the problems and questions some of you have reported. I'm doing this as a new topic post because I want to get this out and I don't have the time right now to search through all the topics (again). Keep in mind that I am a user, not an author. (Who remembers Tron? Hands anyone?)
In my first extended session, I saw hints of what folks have talked about. Interestingly, I only saw the crash message on those times when I'd stepped away and the cassette had reached the end. Since I couldn't tell NCH what had happened, I restarted Golden Records and continued with my analog to digital archiving of my personal library. Overall, I would call my first extended session a success.
In any case, here are a couple of thoughts from someone who has been into music on several levels for a long time:
1) For me, and I suspect many others, we are working with cassette tapes that haven't been played, or rewound, for many years. It has been decades since I regularly played cassette tapes and ten or more years since a cassette deck had a place in my home entertainment set up. It wouldn't surprise me if a significant percentage of my cassette tapes haven't been played for a quarter century or more.
2) My cassette player has been in the same inadequate storage conditions as my cassette tapes and LPs. Trying to do something about saving my library is how I wound up getting to know about NCH, Golden Records, and these support forums.
So, given all that, and given the lesser quality of many factory made pre-recorded tapes, is it any surprise that some tapes stall out at times when they are played for the first time in 10 to 30 or 40 years? From what I've seen, the "crash" occurs when while in the active recording mode no music is detected for more than 2 seconds. (That's the on-screen message. To me it seems like at least a 5 second period before the "crash" or timeout occurs.)
The on-screen message calls it a crash. But is it really? My impression is that when playing old cassette tapes, some stall out is far from unheard of. If the stall occurs during a Golden Records session, the system senses this and ends the recording session. When that happens to me, I just restart from the stall point.
Thinking about using my cassette player for the first time in 10 to 15 years makes me shudder when I think of what I asked it to do. How many of us would expect a car to run perfectly if the ignition key hadn't been turned once in 15 years?
So, maybe at least some of the "stops recording" and "crash" problems can be explained by the quality and age of the tapes and tape playing equipment - and by NCH's Golden Records doing what it is programmed to do: shut down when no music is received for a period of time. One would think that TPB at NCH who monitor issues are already at work on a patch to have the session simply end when no music is received for a period of time instead of the current response of shutting down the whole program. As another poster said, it is an inconvenient problem; not a catastrophic one.
I wouldn't expect to have the same experience once I get to my LP record albums though.