donnacronk59

I am also looking for an earlier version of Express Scribes. I am a medical transcriptionist and working with 5.01 and cannot take much more of the foot pedal problems. If anybody could e-mail an earlier version I would be grateful.

How can I get an older version back of Express Scribes. I do medical transcription and the foot pedal problem with 5.01 is slowing me down. I searched for an earlier version but no matter what version it says I am downloading it keeps installing 5.01 HELP PLEASE!

This problem is getting frustrating! 1.What are your PC specs? (CPU, RAM, OS, etc.)1607 mhz; 1.61, 0.99 GB; XP home edition 2.Can you post all the diagnostic information from Options -> Controller -> "Controller setup wizard..." -> Next -> "Show plug and play controller diagnostics"? Plug and play controller diagnostics for Express Scribe v 5.01 (Windows 5.1): USB device Vendor ID: 0x045E Product ID: 0x0714 Revision: 0x0100 Path: \\?\hid#vid_045e&pid_0714&col01#7&32d9e8f3&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030} Usage page: 12 Model data: Key: N/A USB device Vendor ID: 0x045E Product ID: 0x0714 Revision: 0x0100 Path: \\?\hid#vid_045e&pid_0714&col04#7&32d9e8f3&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Usage page: 12 Model data: Key: N/A USB device Vendor ID: 0x045E Product ID: 0x0717 Revision: 0x0100 Path: \\?\hid#vid_045e&pid_0717&col02#7&2a864b84&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030} Usage page: 12 Model data: Key: N/A USB device Vendor ID: 0x045E Product ID: 0x0717 Revision: 0x0100 Path: \\?\hid#vid_045e&pid_0717&col03#7&2a864b84&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030} Usage page: 65468 Model data: Key: N/A USB device Vendor ID: 0x045E Product ID: 0x0717 Revision: 0x0100 Path: \\?\hid#vid_045e&pid_0717&col05#7&2a864b84&0&0004#{4d1e55b2-f16f-11cf-88cb-001111000030} Usage page: 12 Model data: Key: N/A USB device Vendor ID: 0x05F3 Product ID: 0x00FF Revision: 0x0120 Path: \\?\hid#vid_05f3&pid_00ff#7&a9e72f8&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030} Usage page: 12 Model data: Key: VECInfinityINUSB Company: VEC Model: Infinity IN-USB-1 / IN-USB-2 --- End --- 3.Does the problem only happen on pedal presses? Releases? Both? When I release the play pedal it keeps playing. I do not have tap lock enabled. 4.Is the press / release ignored completely, or is there just a long delay before it's recognised? ignored completely. 5.Does the problem happen always / often / occasionally / rarely? Is there a particular sequence of events you can use to reproduce it? often at random 6.Does it matter how long the audio is? How many channels it has? How long it's been playing? NO 7.Can you reproduce the problem using the keyboard short-cuts, system-wide hot-keys, or mouse clicks, or does it only happen when using foot pedals? FOOT PEDAL ONLY 8.What are your settings in Options -> Controller -> "Tap lock"? NOT ENABLED 9.What type of drive does your Options -> "Disk Usage" -> "Data folder" point to? Fixed (e.g. C:)? USB? Network shared? C:\Documents and Settings\Donna Cole\Application Data\NCH Swift Sound\Scribe 10.Does the Performance tab in Windows' Task Manager show high CPU usage when the problem happens? NOT SURE