Hi,
We've just bought 3 licences for Express Dictate, i've installed Express Delegate, we have 2 typists that works for all the 3 speakers.
Here's how we would like Express Delegate to work :
- all the three speakers send their dictations to the typist pool (2 typists)
- the two typists receive all the dictations from the 3 speakers with Express Scribe (kind of joblist)
- the two typists transcribe the dictations using Express Scribe and dispatch to express delegate
- finished dictations are removed from Express Scribe (the joblist) for the 2 typists (on next automatic sync)
Is there any way to configure it like this ?
For instance :
- i've tried to set a typing pool, created a rule to forward all the dictations to the typist pool, but the dictations only go to one of the two typists (i've read in the help file that dictations are sent to the first typist available...but i don't know why and how Express Delegate choose her ?). Not OK --> i need all the dictations to go to the two typists
- i've tried to set a single typist account, create a rule to forward all the dictations to the single typist account, and then i've set this single typist account in both Express Scribe. OK --> the two typists have the complete joblist with all the dictations, but when a dictation is finished and dispatch, it's removed from the Express Scribe joblist but only for the typist who did the job, i've tried to sync again and again but the dictations remains in the joblist of the 2nd typist, she have to remove it manually with the "delete" button.
Don't know if i'm clear or not (sorry for my poor english), but i really need some help.
Thanks for your help, byye
We're using :
- Express Delegate v4.00
- Express Scribe v4.29
- Express Dictate 5.05
