Hello,
we have purchased IVM Telephone Attendant enterprise when its price fas as low as 380$ with discount. Now it is priced near 1000$. This does not create a big problem as the software has its value and we could try to sell it.
The real problem is the upgrade policy: after 3 months the free upgrade period ends and you are forced to buy a newer version at quite the same (big) price of the new one. This poses a problem either for companies like us with wish to resell the software either to end user which needs to see their product upgraded or bug fixed.
We do not want to have everything free, as written, the software has its value and there is a lot of work behind. We whish to have an affordable upgrade pricing to achive the following:
Have always an up-to-date version with bugs fixed
Stay in touch with the latest version of IVM-TA or Axon PBX
Be able to compete against the competition.
We seel other software and usually to have constant updates you pay a small annual fee and that's all.
The advantage of this are clear: you get an always updated user base, your new options are always tested, the quality of product increases, the customer satisfaction is great.
Please, take into consideration this request. I think it is really important.
Giuseppe Chillemi
Avantia