Hi,
I've searched through this Mac Forum and the FAQs and everywhere else, but can't figure this out!
I would pay for support if I knew in advance that there is Mac support, and that the following questions could be answered.
If I can get help with having to purchase a support plan, I would appreciate it cause I'm unemployed at the moment!
I'm in law school and want to use this to help me with transcribing class recordings. I've installed ES, also loaded mp3 files successfully and they can play fine.
I've got a MacBook Pro running Leopard Mac OS X version 10.5.4 with 2.33 intel core 2 duo, and i've got 3 GB memory..
However, I'm having 3 main problems:
1) I don't yet have a foot pedal, but would like to use what you refer to as "hot keys" on my keyboard to stop, start, rewind, fast forward, etc. while I'm typing in a Word Document. I can't seem to figure how to make "hot keys" work on my MacBook Pro (whether or not I have Word open, have the document open, etc.)
I've opened up ES Preferences, under Control, and tried to work there with the bottom section where it says "System Wide Hot Key Assignment", but I can't seem to get anything to work. I don't know what else to do!
2) I can't seem to open up the Type Pad function either, so I don't know if that's available to me on a Mac.
3) I may buy a foot pedal, but don't want to invest in that if it won't work with my Mac, and also I need to know how to set it up with your software for the Mac. Will I just go to Preferences again, check the box for Foot Pedal, and then it will just work automatically with my Mac??
That's all I can think of for now. Oh, can I call your Tech Support department from the U.S. and ask for advice if I pay for it? if so, how much is it, what number do I call, what time zone are you in, what are the hours there I can call, etc.??
Thanks very much, and take care,
Lauri
