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thisisajoke

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  1. My previous issues were with release 1.50 nchaj told me about the new release 1.52 I installed it and it worked straight away and hasn't missed a beat since Thanks heaps nchaj
  2. Hi nchaj thanks for the reply it is having the same problem for every and any CD since registering and yes, also same problem with previously ripped CDs
  3. When I purchased Express Rip I didn't buy the support option because I had successfully ripped 87 CDs with the trial version and it worked great. So obviously I thought why spend the extra $8 when the software does exactly what I need and I know how to operate it? Because it worked so well, I bought and registered the software and now over about a 5 hour period trying everything I possibly can, it does not work anymore - it does not produce any files I put in a retail CD and it comes back with a completely different track list (not for every CD though and I never had this problem with the trial) but the worst problem is it says it is ripping the audio but no file is produced. It creates the folder but no files are there. I have uninstalled and reinstalled several times with no success, tried writing to a different drive, tried using my DVD drive instead of the CD drive but I knew it wouldn't solve anything because with the CD drive it does go through all the motions OK and you can hear the CD spinning and being read. I tried changing the output from mp3 to wav but I knew that wouldn't help and it didn't I have searched the forums with no solution to the problem, except for some comment back in 2006 about always telling it to browse for a new folder for every single song rip. I tried it anyway but knew if I had to do that, well... it didn't work anyway I understand you don't offer a refund after registering your software after using the trial and the software does what you need it to, but what about when after registering, the software no longer works at all? And as for now making me pay another $33 for support! Well that's just not Aussie!!!! I would really appreciate some help here please
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