I have just released version 1.40 of soundtap. It includes a much more stable driver which is built to run on Vista and should eliminate blue screen issues for Vista users. If anyone experiences blue screens then please contact NCH through the standard support channels.
Ben, will this be a free upgrade due to the blue screen issues? I hope so.
I purchased Sound Tap about 4 months ago and used it without any issues whatsoever until about t week ago, and loved it. (I'm using Vista Home Premium) Now it's totally unusable; every time I use it, it crashes the system, forcing a reboot. Also, what recording I do get is corrupted with many echoes, and the speakers will not play the sound while recording like it used to. In nutshell, multiple problems started all at once. (Maybe I got a Vista update since the last time I used Sound Tap without any problems? I don't know.)
I see a couple of references to free upgrades on the websites, but I'm unclear on company policy regarding this. Can you help?
Soundtap craches in Vista ?
in SoundTap
Posted
Ben, will this be a free upgrade due to the blue screen issues? I hope so.
I purchased Sound Tap about 4 months ago and used it without any issues whatsoever until about t week ago, and loved it. (I'm using Vista Home Premium) Now it's totally unusable; every time I use it, it crashes the system, forcing a reboot. Also, what recording I do get is corrupted with many echoes, and the speakers will not play the sound while recording like it used to. In nutshell, multiple problems started all at once. (Maybe I got a Vista update since the last time I used Sound Tap without any problems? I don't know.)
I see a couple of references to free upgrades on the websites, but I'm unclear on company policy regarding this. Can you help?