Hi, I'm using bppglobal in Australia as suggested for VOIP by NCH, but having problems with the call transfer. I've been thru all the help pages, and set it up as suggested. I loaded a simple IVM demo setup where you have some basic selections and press a key to transfer to selected numbers. The VOIP account has credit, IVM (V3.05) recognises the call and caller id coming in, answers the call and plays the message. When the user selects the key to transfer the call, IVM comes up saying that caller has selected the correct key, then says "Voip blind transfer to ...my number..", but then it finishes saying "Call has disconnected". It doesn't ring the other number, and the one that called remains silent.
Does anyone have any ideas for what is maybe setup wrong? I have forwarded UDP ports 5070 and 8000-8003 to this computer cause thats what I saw the IVM program modify in the windows firewall, but apart from that am new to IVR and VOIP.
Thanks loads!