I just bought a USRobotics USR5699B modem and the IVM Answering Attendant doesn't even see it. When you click Settings, Telephony, Add it is not listed. I have called tech support for USR and they say the modem is working fine and should have no issues. I have updated the drivers. I am still testing the IVM, which isn't going so well, so they won't even help.
I also tried a Conexant RD01-D850 modem and it wouldn't work either. I also updated these drivers to make sure we were good to go. No luck.
Why would I want to purchase a $198.20 program if it won't even work? I have downloaded hundreds of test downloads and none of them has ever refused tech support. How is that going to help you sell your product? "...Let's see, while there still deciding let's tick 'em off by telling them nothing about the product..."
Let me know if you find out if the USRobotics will work....I would love to know. I would even buy another modem if they will just tell me the best one on the market right now to purchase.
Wendy Merritt
www.startgettingresults.com