Currently Axon & IVM & IMS is working great, except this:
A caller is greeted by the OGM, a number is selected from the caller & is transferred to ring on the desired extension. In Axon it is setup to 'Use voice mail if not answered or busy' after 10 secs (on each extension), to dial on extension 199. I have manually setup a few mailboxes for these extensions in IVM.
- Whats happening: A caller selects the extension via the OGM, the extension rings but keeps on ringing way after 10 secs & doesnt get redirected to the extension (IVM) on 199.
In Axon>Extensions, ive noticed the extension 199 for voicemail doesnt register to look something like:
sip:199@192.168._._:5061
expires at 12:58:58
- Call Attendant & On hold player, extensions, etc register ok, is IVM meant to register like these also?
- Any Ideas why Axon (or E.Talk) arent redirecting the call to the mailbox after 10 secs?
Axon version: 2.0
IVM version: 4.08
E.Talk version: 3.08