New it IVM. I have version 4.08. I have the system working. When I receive a call there is a pop-up that announces the Modem, Phone number, and Name. If the user hangs up without leaving a message, there is no record of the caller id in the logs. The "Most Recent Call Line 1" only show:
19:59:06 Ringing on Line USB Modem detected. Waiting until ring number 3.
19:59:18 Call disconnected
The "Call Log" only show answered calls and does not include any unanswered calls.
19:14:04 IVM Answering Attendant Run
19:17:36 USB Modem 1234567890 [Answered]
19:24:35 USB Modem 1234567890 [Answered]
Is there something else I need to do to record the caller id preferably in the "Call Log"?
John W.