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About trkrhelp

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  1. This is my second try at integrating my IVM, which works really well, into AXON/CAROUSEL/EASY PHONE - and I'm running into the same problems I had a year ago - I just can't find clear instructions for the phone challenged for getting this all set up and configured to work with Carousel. Right now Axon is looking for phoneserver.truckershelper.biz as the SIP server and I cannot find how to change that and how to get it to use Carousel. Any help or a pointer to some clear instructions aimed at phone lines instead of VOIP would be appreciated.
  2. I just upgrade to the latest IVM and when I try to print out the OGM report I just get a blob where the heading or name of the menu item should be. In writing this I tried to copy one of the menu items and paste it here and it printed correctly here - so apparently it's just in the Word format somewhere. A simple copy and paste appears to fix it - so instead of a question, here's the answer in case anyone else gets this problem.
  3. It sounds like you don't have the variable set right. I had that problem until I got the hang of how to name the variables. I use %rv% and then my plug in looks up the customer and depending on what it finds tells the ogm where to go next. So it returns the name of the ogm it wants to go to next as rv. The ogm is then set to Go To OGM and the value is set to %rv%
  4. trkrhelp

    Viusal Basic

    To change the numbers to go C:\Documents and Settings\All Users\Application Data\NCH Swift Sound\IVM\System Prompts Open each of the number files in whatever sound recording system you use and record the numbers in your language. To get VB to return values to the IVM you need to add the following code to your main module - Public Declare Function GetStdHandle Lib "kernel32" (ByVal nStdHandle As Long) As Long 'Pass the argument -11& to get the handle for stdout and -10& for stdin. To read data from stdin use this API function: Private Declare Function WriteFil
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