Hey All,
My 2Talk service is connected into
- NCH AXON Virtual PBX
- NCH On Hold Audio System
- NCH Automated Attendant
When i call my main number the PABX and begins with the on hold music while then plays the main menu, i select an option and go to the NCH Softphone, all is fine
The issue is that when my customers are put on hold they are meant to hear the On Hould Audio system from NCH, instead it is playing the 2Talk On Hold music, This is not what i want to happen
Does anyone have any ideas please im desperate to sort this
2Talk suggested the below
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