signstudio

Well it looks like this was a router issue, I have a linksys wrt54gs and it was not working with Axon. It would work with other software but not Axon or Express Talk. To fix this I upgraded the firmware on the linksys to an open source firmware called dd-wrt. after the upgrade I setup all of the port forwards for voip and everything is working just fine.

I have a ViaTalk account which is setup and working (I have tested it with X-Lite, Register, Calls in, Calls out), When I setup this account in Axon I get the following error: (Number replaced with X's) ***************************************************************** 00:53:06 Attempting to register sip:XXXXXXXXXXX@houston-1a.vtnoc.net 00:53:19 Attempting to register sip:XXXXXXXXXXX@houston-1a.vtnoc.net 00:53:55 Register authorization failed for sip:XXXXXXXXXXX@houston-1a.vtnoc.net 00:53:55 Error returned : 401 Unauthorized 00:53:55 Check username or password for the proxy server. ***************************************************************** I can call into my viatalk account from my cell phone and axon rings the correct extention and I can answer the call reguardless of this error. But when I try to call out from the extention to my cell phone it times out on the extention and then a few seconds later my cell phone starts ringing, I can answer it and nothing is there. I have uninstalled axon (ver 1.20) and re-installed and re-configured (ver 1.30) and this did not help. In the sip log I get the following: ***************************************************************** 00:53:18 UDP Packet Sent to 209.85.6.12:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> REGISTER sip:houston-1.vtnoc.net SIP/2.0 Via: SIP/2.0/UDP XXX.XXX.XXX.XXX:5060;rport;branch=XXXXXXXXXXX Max-Forwards: 20 To: <sip:XXXXXXXXXXX@houston-1.vtnoc.net> From: <sip:XXXXXXXXXXX@houston-1.vtnoc.net>;tag=2963 Call-ID: X@XXX.XXX.XXX.XXX CSeq: 2 REGISTER Contact: <sip:XXXXXXXXXXX@XXX.XXX.XXX.XXX:5060>;expires=3600;q=0.90 User-Agent: NCH Swift Sound Axon 1.30 Content-Length: 0 ---------------------------------------------------------------- 00:53:31 UDP Packet Sent to 209.85.6.12:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> REGISTER sip:houston-1.vtnoc.net SIP/2.0 Via: SIP/2.0/UDP XXX.XXX.XXX.XXX:5060;rport;branch=XXXXXXXXXXX Max-Forwards: 20 To: <sip:XXXXXXXXXXX@houston-1.vtnoc.net> From: <sip:XXXXXXXXXXX@houston-1.vtnoc.net>;tag=2964 Call-ID: X2@XXX.XXX.XXX.XXX CSeq: 2 REGISTER Contact: <sip:XXXXXXXXXXX@XXX.XXX.XXX.XXX:5060>;expires=3600;q=0.90 User-Agent: NCH Swift Sound Axon 1.30 Content-Length: 0 ---------------------------------------------------------------- 00:53:43 UDP Packet Sent to 209.85.6.12:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> REGISTER sip:houston-1.vtnoc.net SIP/2.0 Via: SIP/2.0/UDP XXX.XXX.XXX.XXX:5060;rport;branch=XXXXXXXXXXX Max-Forwards: 20 To: <sip:XXXXXXXXXXX@houston-1.vtnoc.net> From: <sip:XXXXXXXXXXX@houston-1.vtnoc.net>;tag=2964 Call-ID: X2@XXX.XXX.XXX.XXX CSeq: 3 REGISTER Contact: <sip:XXXXXXXXXXX@XXX.XXX.XXX.XXX:5060>;expires=3600;q=0.90 User-Agent: NCH Swift Sound Axon 1.30 Content-Length: 0 ---------------------------------------------------------------- 00:53:43 UDP Packet Received from 209.85.6.12:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< SIP/2.0 100 Trying Via: SIP/2.0/UDP XXX.XXX.XXX.XXX:5060;branch=XXXXXXXXXXX;received=XXX.XXX.XXX.XXX;rport=5060 From: <sip:XXXXXXXXXXX@houston-1.vtnoc.net>;tag=2964 To: <sip:XXXXXXXXXXX@houston-1.vtnoc.net> Call-ID: X2@XXX.XXX.XXX.XXX CSeq: 2 REGISTER User-Agent: Viatalk SIP Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY Supported: replaces Contact: <sip:XXXXXXXXXXX@209.85.6.12> Content-Length: 0 ---------------------------------------------------------------- 00:53:43 UDP Packet Received from 209.85.6.12:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< SIP/2.0 401 Unauthorized Via: SIP/2.0/UDP XXX.XXX.XXX.XXX:5060;branch=XXXXXXXXXXX;received=XXX.XXX.XXX.XXX;rport=5060 From: <sip:XXXXXXXXXXX@houston-1.vtnoc.net>;tag=2964 To: <sip:XXXXXXXXXXX@houston-1.vtnoc.net>;tag=XXXXXXXXXXX Call-ID: X2@XXX.XXX.XXX.XXX CSeq: 2 REGISTER User-Agent: Viatalk SIP Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY Supported: replaces WWW-Authenticate: Digest algorithm=MD5, realm="asterisk", nonce="XXXXXXXXXXX" Content-Length: 0 ---------------------------------------------------------------- 00:53:55 UDP Packet Sent to 209.85.6.12:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> REGISTER sip:houston-1.vtnoc.net SIP/2.0 Via: SIP/2.0/UDP XXX.XXX.XXX.XXX:5060;rport;branch=XXXXXXXXXXX Max-Forwards: 20 To: <sip:XXXXXXXXXXX@houston-1.vtnoc.net> From: <sip:XXXXXXXXXXX@houston-1.vtnoc.net>;tag=2964 Call-ID: X2@XXX.XXX.XXX.XXX CSeq: 4 REGISTER Contact: <sip:XXXXXXXXXXX@XXX.XXX.XXX.XXX:5060>;expires=3600;q=0.90 Authorization: Digest username="XXXXXXXXXXX",realm="asterisk",nonce="XXXXXXXXXXX",uri="sip:houston-1.vtnoc.net",response="XXXXXXXXXXX",opaque="",algorithm=MD5 User-Agent: NCH Swift Sound Axon 1.30 Content-Length: 0 ---------------------------------------------------------------- 00:53:55 UDP Packet Received from 209.85.6.12:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< SIP/2.0 100 Trying Via: SIP/2.0/UDP XXX.XXX.XXX.XXX:5060;branch=XXXXXXXXXXX;received=XXX.XXX.XXX.XXX;rport=5060 From: <sip:XXXXXXXXXXX@houston-1.vtnoc.net>;tag=2964 To: <sip:XXXXXXXXXXX@houston-1.vtnoc.net> Call-ID: X2@XXX.XXX.XXX.XXX CSeq: 3 REGISTER User-Agent: Viatalk SIP Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY Supported: replaces Contact: <sip:XXXXXXXXXXX@209.85.6.12> Content-Length: 0 ---------------------------------------------------------------- 00:53:55 UDP Packet Received from 209.85.6.12:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< SIP/2.0 401 Unauthorized Via: SIP/2.0/UDP XXX.XXX.XXX.XXX:5060;branch=XXXXXXXXXXX;received=XXX.XXX.XXX.XXX;rport=5060 From: <sip:XXXXXXXXXXX@houston-1.vtnoc.net>;tag=2964 To: <sip:XXXXXXXXXXX@houston-1.vtnoc.net>;tag=XXXXXXXXXXX Call-ID: X2@XXX.XXX.XXX.XXX CSeq: 3 REGISTER User-Agent: Viatalk SIP Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY Supported: replaces WWW-Authenticate: Digest algorithm=MD5, realm="asterisk", nonce="XXXXXXXXXXX" Content-Length: 0 ---------------------------------------------------------------- 00:53:55 UDP Packet Received from 209.85.6.12:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< SIP/2.0 100 Trying Via: SIP/2.0/UDP XXX.XXX.XXX.XXX:5060;branch=XXXXXXXXXXX;received=XXX.XXX.XXX.XXX;rport=5060 From: <sip:XXXXXXXXXXX@houston-1.vtnoc.net>;tag=2964 To: <sip:XXXXXXXXXXX@houston-1.vtnoc.net> Call-ID: X2@XXX.XXX.XXX.XXX CSeq: 4 REGISTER User-Agent: Viatalk SIP Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY Supported: replaces Contact: <sip:XXXXXXXXXXX@209.85.6.12> Content-Length: 0 ---------------------------------------------------------------- 00:53:55 UDP Packet Received from 209.85.6.12:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< SIP/2.0 401 Unauthorized Via: SIP/2.0/UDP XXX.XXX.XXX.XXX:5060;branch=XXXXXXXXXXX;received=XXX.XXX.XXX.XXX;rport=5060 From: <sip:XXXXXXXXXXX@houston-1.vtnoc.net>;tag=2964 To: <sip:XXXXXXXXXXX@houston-1.vtnoc.net>;tag=XXXXXXXXXXX Call-ID: X2@XXX.XXX.XXX.XXX CSeq: 4 REGISTER User-Agent: Viatalk SIP Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY Supported: replaces WWW-Authenticate: Digest algorithm=MD5, realm="asterisk", nonce="XXXXXXXXXXX", stale=true Content-Length: 0 ---------------------------------------------------------------- 00:54:08 NAT Keep Alive Packet Sent to stun01.sipphone.com ***************************************************************** I tested this with all ViaTalk servers not just huston. Thanks! Mark