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SHAUNDAWG46

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  1. Hi I'm having problem with our dial dictate machine which has a voice modem and is designed to answer calls from doctors to allow them to save recordings. It may be a hardware fault with the machine but every now and then the modem will just dissapear from the settings in dial dicate and have to be re installed on the computer again. As a Result of this doctors are not being able to dial the number but instead receivng a engaged tone. Its more likely to be hardware but just curious if this was a bug or something?
  2. I am having the exact same problem, running 2 windows XP Machines One has the Dicate Software and Express Scribe software with the modem and phone line The other computer in a Different location runs the express scribe software, both looking at the same incoming location for dictations ( on the network with correct security permissions ) The comptuer that has the modem and all the Dicate software seems to work fine, as soon as a dictation is recorded is pops straight into express scibe The other computer just wont see any files at all as the master computer seems to load them automatically, cant multiple machines access all transcripts even if they have been opened by another computer?
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