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joshua7

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  1. I too got the same one from .... mignulikz Can the admin please block their IP I received the message at 3:03am CDT - USA Thanks, Joshua
  2. joshua7

    LOCAL SIP SERVER

    Thanks man! Sorry though, no messanger... I am a SKYPE fan - joshua.d.brewer - if you want to add me (make sure to say IVM in the message) Regards, - Joshua
  3. joshua7

    LOCAL SIP SERVER

    I have found a FREE SIP server program - http://www.3cx.com/ip-pbx/index.html I was wondering if it was possible to set this up on my local communications server and have IVM control my SKYPE line via this local SIP server? Unfortunately, I can not afford to do the testing myself (I only have one server). If anyone else has the ability to test this it would be appreciated. Thanks! - Joshua
  4. joshua7

    Can't email

    I followed these directions and upgraded to the 4.20 beta... everything is fine now. * * * If you have email problems when using MAPI: Do you have MAPI compliant email software installed? Eudora, Netscape Mail, Lotus Notes and Outlook(*) are MAPI compliant. If you do not have MAPI software installed, simply download and install the free version of Eudora from tucows.com. Have you setup your email software as the default MAPI server? In Eudora use Tools / Advanced / MAPI / Always. In Outlook use Tools / Options / Make Default. Are you running as a service under Windows NT/2000/XP? If so, you must change the "Log On As" password for the IVM Service to be able to send email. To do this, after you have set Run as Service, open Control Panel / Administrative Tools / Services. Double click on "IVM Service", select the Log On tab, select this account and then enter the name and password of the user account IVM must use to send email. Outlook Problems: versions of Outlook cause problems because the automated send feature is disabled or it prompts you every time it needs to send a message (which defeats the purpose of automated email!). The easiest solution to this problem is to simply download the free version of Eudora from tucows.com. You will still be able to use Outlook as your main email application but you can setup Eudora simply for sending automated mail. If you have any of the above problems you should consider using the IVM Internal Simple SMTP. To do this, click on the Email Settings button next to email on the Mailbox Properties box. Select Internal Simple SMTP and enter your ISP's mailhost server and your email address. If you have email problems when using Internal Simple SMTP: Have you entered your ISP SMTP mailhost server using the Email Settings button on Mailbox Properties? If you receive an error message when attempting to send mail with SMTP your server may require authentication (ie. username and password) to send email. Use the format smtp.yourmailhost.com:username:password for the mailhost. * * * It is part of your help file - C:\Program Files\NCH Swift Sound\IVM\Help\h103.html (or something similar depending on how you installed IVM)
  5. After a terrible day of troubleshooting I have received the following error dozens of times: "IVM Answering Attendant background service crashed because of an abnormal exception." Although I can see my lines on my SHT-4B/USB modem they are not communicating with IVM. I NEED HELP PLEASE!!!
  6. Correct. They remain inactive even when someone is calling in. I reinstalled the IVM program and it worked for 2 calls then it started hanging up 2 seconds into the welcome OGM... then it stopped working altogether again. IT IS BROKE. Anybody have any ideas? Do you need to change something in the SHT-4B/USB config program?
  7. I have the professional version so I had to remove 1 of the four lines (in the settings>telephony tab) to keep the program from automatically exiting. I can see my device and 3 lines just fine but when I mouse over the lines in the bottom right of the main interface it says they are all inactive. Can someone please help?
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