Monica

Hello! I just purchased Debut Videopad Editor the 22nd of this month, two days ago. I registered the product, I used it the same day, no problem, but today I tried using it again and it asked me to provide registration ID again, and it won't accept the credentials they sent me when I paid and was working. It gives me a pop up that says they are invalid, and I have spent about one hour trying to solve this issue following all the prompts and takes me nowhere...so frustrating...I feel like my money was stolen and this is a scam website. I followed every path I thought useful...can anyone give me some light, please?