I have created a slideshow using the version I bought last fall. (9.8.4) After creation, I upgraded Photostage to what I think was 10.36. On launch, I was offered to load my previously created show. When launched, several slides had effects added to them (balloons and snowflakes) which I had never added. When I removed the effect, Preview is rebuilt and then I get a crash. "PhotoStage Slideshow Producer has crashed because of an abnormal exception."
I have not yet heard back from NCH but noted a beta update (10.37) Installed and while marginally better performance the crashes continue and are so frequent, I can't even review and edit the show without crashes.
I have asked if I can still get my hands on my original version as I have a copy of the show, saved from that version. Under a time crunch as I need the show for an event this weekend.
Any advice anyone?
Bob