Kez.Support

Hi WELLANDMAN! You may refer on this video tutorial on how to record on a new track while listening to another track: https://www.nch.com.au/mixpad/tutorial.html#listen

Hi Emmanuel, kindly submit a Technical Support Ticket on this link so further assistance can be provided regarding this issue: NCH Software - Technical & Support Services

You may connect devices such as your control surface by following the steps on this video tutorial: MixPad - Multitrack Music Mixing Video Tutorial (nch.com.au)

Hi James! You may click on the wrench icon on each track to pull up Audio Options, from there you should be able to set the input and output devices.

Hi gomez_4o8! You may submit a Technical Support ticket so that someone can further assist you regarding your concern. You may submit a ticket on this link: https://www.nch.com.au/support/index.html

Hi mgordo! You may want to try SoundTap. It let's you record streaming audio. For more details, you may check this link: https://www.nch.com.au/soundtap/index.html

Hi akela! Unfortunately, setting up margins is not available yet for PicoPDF. You may use the Move Content feature instead to move elements instead of using tab or space bar to align a text or group of words. For more details you may check this link: http://help.nchsoftware.com/help/en/picopdf/win/move.html Also, we would be glad to take your suggestion so our developers can improve the software for better user experience. You may leave suggestion/s on this link: https://www.nch.com.au/suggestions/index.html?software=PicoPDF

Hi NoahTheManimatorOnYoutube! Kindly try to install the latest version of Express Animate (v7.45) from this link and let us know if issue still persist: https://www.nchsoftware.com/animation/eanimatesetup.exe

Hi richosea! If you are still having this issue, we suggest you submit a Technical Support ticket for further assistance. You may submit a ticket on this link: https://www.nch.com.au/support/index.html

Hi Calvin! If you still need assistance regarding this issue, please submit a Technical Support ticket. You may submit a ticket from this link: NCH Software - Technical & Support Services

Hi Gronker! New versions of the software were released. You may try downloading the latest version (v8.71) from this link: https://www.nchsoftware.com/capture/debutpsetup.exe If you encounter any issues, please don't hesitate to submit a Technical Support ticket so we can provide necessary assistance. You may submit a ticket on this link: https://www.nch.com.au/support/index.html

Hi Melanie Reinhart, I you are still experiencing issues with SoundTap, please submit a Technical Support ticket so we can further assist you with this issue. You may submit a ticket from this link: NCH Software - Technical & Support Services

If you are using a 64bit VST plugins, kindly use the 32bit instead. Most 64bit plugins does not work with MixPad.

Hi Anee, please submit a Technical Support ticket on this link so we can provide necessary assistance regarding this issue: NCH Software - Technical & Support Services

Hi Foguenne! You may go to Options > General tab From there you may set the Default File Name Format.

Hi Kama, If you still need assistance regarding this issue, please submit a ticket on this link: NCH Software - Technical & Support Services

Hi rkj, If you are still having issues with the software, you may submit a technical support ticket so we can further assist you. You may go to this link to submit a ticket: https://www.nch.com.au/support/index.html

Hi Owen, If you are still having issues with the software, you may submit a technical support ticket so we can further assist you. You may go to this link to submit a ticket: https://www.nch.com.au/support/index.html

Hi betilebra85, If you are still having issues with the software, you may submit a technical support ticket so we can further assist you. You may go to this link to submit a ticket: https://www.nch.com.au/support/index.html

Hi Marty_S_McFly, Kindly click on "Video Options..." > uncheck "Shrink or enlarge the video to the selected size". If issue still persist, you may submit a ticket on this link: https://www.nch.com.au/support/index.html

Hi Pamela77, Unfortunately, MixPad only supports VST and not VST2 and VST3 for now. Our developers are still working on the program updates to support these versions of VST. For further assistance, you may submit a ticket on this link: Software Technical Support (nch.com.au)

Hi Dubinvero, This suggestion has been forwarded to our developers, they are already working on this request to support VST3. You may signup for free on our NCH Software Newsletter Signup so you can receive update once a new version is released that supports VST3.

Hi luffy99, We offer free use of our software so you can try and test it. You may download the installer from this link: https://www.nch.com.au/components/wpsetup.exe

For Windows 10 and Windows 11, some of the components/drivers of SoundTap are not installed properly due to Diver Signature Verification. If installing the software as Admin does not work, you may follow these steps to disable Driver Signature Verification: 1. Go to Start > Settings on the bottom of left. 2. Enter Update & Security section, select Recovery on the left side bar. Click on Restart now option under Advanced startup. 3. Click on Troubleshoot on the Choose an option screen that appears. 4. Click the Advanced options. 5. Select Startup Settings. 6. Hit the button of Restart to go further into the Startup Settings screen. 7. Type the number key “7” or functions key “F7” to activate the Disable driver signature enforcement option. Then your computer will be rebooted. **Your PC will boot with driver signature enforcement disabled and you’ll be able to install unsigned drivers/components Reinstall the software. ***The next time you restart your computer, driver signature enforcement will be disabled—unless you go through this menu again.