Jump to content

Installation Problems


CTU.CNY

Recommended Posts

First of, NCH -- GREAT SOFTWARE! Some of the easiest and best I've come across. Low resource usage, and easy installation.... :D

 

um....until now....

 

I have been using Eyeline on my WinXP system for months now, and it works perfectly. I just got a more powerful computer with WinVista on it, and tried running the same software.

 

I downloaded the setup file from the NCH website using Firefox. I used the 'Save to Disk' option (didn't use any download manager like downthemall - idk, this might be of some help in case of possible file corruption?).

 

When I run the program, the WinZip Self-Extractor comes up, followed by the EULA to agree. I click on Agree and then Next, it begins to install, and then says:

 

*******************

-Application error-

*******************

 

(X) File corrupt.

 

*******************

 

 

:blink: :blink: :blink:

I have tried downloading the file through NCH, www.download3k.com, and informant .zip through the ....audio.... website (using WinRAR), but to no avail. I have run the apps though compatibility mode for WinXP SP2 mode. I have even tried downloading Debut, and the same error appears.

 

I have attempted every possible remedy I can think of, and have been racking my brain to firgure out what's wrong...Is there anyone that can assist me with this?

 

Thank You Very Much!

 

B) Richard J. (CTU.CNY)

Link to post
Share on other sites

:unsure: Ya....so, um....thanks for all the help guys. Greatly appreciated it...

 

One reformat and Vista installation later, i have managed to firgure out (on my own, thanks) that it appears to be a codec problem -- that's it. Nothing complicated -- just didn't have the right codecs installed.

 

Just for the record, even if anyone here in technical support couldn't figure out the problem, it would have been a nice gesture to send some sort of reply -- IDK, maybe "bummer" or "hmm...." or "we'll check into it". Gimme somethin...

 

It's really ironic how much more users are willing to comment when they have the same problem. I mean, think about it: It's a "Support Forum" that only supports you when they can benefit? :(

 

.....OK

 

Let's try this again...

Link to post
Share on other sites
  • 5 months later...

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...