2 digits OGM

[Vic]

I want caller can use more than one digit to access OGM directly, for example press 22 for daily work schedule.

Key response only provide 1 to 0 ,

is there any simply way to do it?

[Guest nchto]

The only relatively easy way to achieve this is to have multiple OGMs, so for example you would have one that responds to the first '2', which will then transfer to another one that responds to the second '2'.

[buddbrother]

There actually is a pretty easy solution that will let you have a 2 or more digit menu item.

 

1. Under the "Key Response" tab in the OGM Properites choose "Data Entry (Variable)"

2. Under the "Variable Name" field, insert something, perhaps "NextMenu"

3. Under maximum digits enter 2 if the longest number a person might enter is 2-digits long.

4. Then under "# or End", choose "Go To OGM..." and enter %NextMenu%

5. Name the OGM you want it to go to the 2-digit number that the caller will enter.

 

What this does...

 

1. The caller calls and hears... "Welcome, for John, enter 22, for Frank, enter 44.

2. Because you set the maximum number of digits to 2, when they enter a two digit number that signals the "# or End" and that number gets assigned to the variable NextMenu. If you had set the maximum number of digits to 4, they then would have to press the # key after enter 2-digits to signal the end.

3. You set the next OGM under "# or End" equal to the value of the variable "NextMenu" so that as long as you had another OGM named 22 or 44, it would go to that OGM next.

4. If the person entered 22, they would go to the OGM named 22, and if they entered 44, they would go to the OGM named 44. Because of this, you could foreseeably have more than 10 menu options, as long as you didn't go over 70 total OGMs. That would also of course take a long time to list them all.

[Vic]

There actually is a pretty easy solution that will let you have a 2 or more digit menu item.

 

1. Under the "Key Response" tab in the OGM Properites choose "Data Entry (Variable)"

2. Under the "Variable Name" field, insert something, perhaps "NextMenu"

3. Under maximum digits enter 2 if the longest number a person might enter is 2-digits long.

4. Then under "# or End", choose "Go To OGM..." and enter %NextMenu%

5. Name the OGM you want it to go to the 2-digit number that the caller will enter.

 

What this does...

 

1. The caller calls and hears... "Welcome, for John, enter 22, for Frank, enter 44.

2. Because you set the maximum number of digits to 2, when they enter a two digit number that signals the "# or End" and that number gets assigned to the variable NextMenu. If you had set the maximum number of digits to 4, they then would have to press the # key after enter 2-digits to signal the end.

3. You set the next OGM under "# or End" equal to the value of the variable "NextMenu" so that as long as you had another OGM named 22 or 44, it would go to that OGM next.

4. If the person entered 22, they would go to the OGM named 22, and if they entered 44, they would go to the OGM named 44. Because of this, you could foreseeably have more than 10 menu options, as long as you didn't go over 70 total OGMs. That would also of course take a long time to list them all.

 

 

thanks buddbrother,

 

that 's exactly what I want for the user can retrieve the specific message quickly with the hardcopy of phone message list