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IMS Express Talk Problem


Guest Hakan

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Guest Hakan

Hi,

 

I puchased my IMS and Express talk bundle today.

I could not make on-hold system to work. I tried 3 different computers and different network settings. I already spent 4 hours on this settings...

 

I do not have any firewall or restrictions..

 

When i place the call on hold, I am able to listen on-hold music 1-2 seconds..

Most of the time no music at all.

 

Any solutions..

 

Thanks

Hakan

SEO Company

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  • 1 month later...
Guest Alfred
Hi,

 

I puchased my IMS and Express talk bundle today.

I could not make on-hold system to work. I tried 3 different computers and different network settings. I already spent 4 hours on this settings...

 

I do not have any firewall or restrictions..

 

When i place the call on hold, I am able to listen on-hold music 1-2 seconds..

Most of the time no music at all.

 

Any solutions..

 

Thanks

Hakan

SEO Company

 

 

 

*****

 

I had the same problem. I found a solution when the start prompt (see Group Tab) in Axon was set.

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  • 4 months later...
*****

 

I had the same problem. I found a solution when the start prompt (see Group Tab) in Axon was set.

 

I am having the same problem, I tried setting the start prompt in Axon, but when i put on hold, it plays for 1-2 secs than silent

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