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I am testing the software to see if it will suit my needs. So far I am mostly happy but I am not able to email any Invoices to customers from within the program. I am using Gmail as my email client and I get this error message.
"mail host server error(MAIL FROM not accepted). Please check your email settings. dbpspilot@gmail.com - (550 - )
I have tried various fixes from the forums but nothing seems to work.
My SMTP server is set as smtp.google.com and I have inserted my email address and password. Also ticked the SSL/TLS and send direct boxes. Any ideas would be appreciated.

I do use Authentication on my google account but I am not getting any messages regarding unauthorised account activity. I have also disabled the authentication so that teh account is open for third party software use but I still can't email Invoices nor do I get any notification of unauthorised account activity.

 

 

 

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Please make sure you follow these steps:

  1. Open your email settings in Express Accounts by clicking the Options button on the toolbar
  2. Select Other from the list on the left
  3. Click the Email Settings... button
  4. Select the radio button for Use SMTP to send email directly to the mail server
  5. Enter the server address in the SMTP mail host text box (this varies depending on your email client)
    • Gmail: smtp.gmail.com
    • Yahoo: smtp.mail.yahoo.com or smtp.mail.yahoo.co.uk (if email address ends in yahoo.co.uk)
    • Hotmail/MSN/Outlook.com: smtp.live.com
    • AOL: smtp.aol.com
    • Comcast: smtp.comcast.net
    • Other: Contact your mail provider for your SMTP server address
  6. Check the box labeled Server requires authentication
  7. Enter your User Name, (e.g., youraddress@gmail.com), and your Password in the appropriate text boxes
  8. Check the box labeled Use secure connection (SSL/TLS) if available
    Please note: Comcast users should skip this step
  9. Enter your email address into the Default reply email textbox
  10. Click OK to save your changes.

If you are using a Gmail account, you will need to do additional work:

  1. Log into your Gmail account, and go to this page.
  2. Make sure the option "Allow less secure apps" is set to ON.
  3. Confirm all settings within Express Invoice, and then test emailing an invoice.

Note that the SMTP for a Gmail account is smtp.gmail.com

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Hi Elk, 

I have done all those things as per your instructions and rechecked them multiple times but still can not get the program to email my Invoices.

Do you know of any other settings that I should be checking? or changing?

2 hours ago, elk said:

Please make sure you follow these steps:

  1. Open your email settings in Express Accounts by clicking the Options button on the toolbar
  2. Select Other from the list on the left
  3. Click the Email Settings... button
  4. Select the radio button for Use SMTP to send email directly to the mail server
  5. Enter the server address in the SMTP mail host text box (this varies depending on your email client)
    • Gmail: smtp.gmail.com
    • Yahoo: smtp.mail.yahoo.com or smtp.mail.yahoo.co.uk (if email address ends in yahoo.co.uk)
    • Hotmail/MSN/Outlook.com: smtp.live.com
    • AOL: smtp.aol.com
    • Comcast: smtp.comcast.net
    • Other: Contact your mail provider for your SMTP server address
  6. Check the box labeled Server requires authentication
  7. Enter your User Name, (e.g., youraddress@gmail.com), and your Password in the appropriate text boxes
  8. Check the box labeled Use secure connection (SSL/TLS) if available
    Please note: Comcast users should skip this step
  9. Enter your email address into the Default reply email textbox
  10. Click OK to save your changes.

If you are using a Gmail account, you will need to do additional work:

  1. Log into your Gmail account, and go to this page.
  2. Make sure the option "Allow less secure apps" is set to ON.
  3. Confirm all settings within Express Invoice, and then test emailing an invoice.

Note that the SMTP for a Gmail account is smtp.gmail.com

 

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