Asthedeer Posted February 28, 2020 Share Posted February 28, 2020 Just downloaded the new version and the Express Mini tab is grayed out. Ctrl M does not work either. :( Can anyone tell me a fix or what I should do? Link to comment Share on other sites More sharing options...
DannR Posted March 2, 2020 Share Posted March 2, 2020 In this case try doing a clean install and delete all the cache of the program. Uninstall your software first, then go to the folder location below on your computer then delete the Express Scribe folders: C:\ProgramData\NCH Software C:\Users\(Your computer profile)\AppData\Roaming\NCH Software\Express Scribe If you can't find the AppData folder, set Windows to show hidden files and folders with the steps from this link: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files. After deleting the Express Scribe folder, restart your computer then install it again from the next link: https://www.nch.com.au/components/essetup.exe Link to comment Share on other sites More sharing options...
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