BHORTON Posted February 14, 2020 Share Posted February 14, 2020 I have saved the slideshow and emailed to myself (also saved to USB). However; I am unable to open it on any other computer / laptop due to the format it saves (SPJ). I have tried to Export several other ways such as MP4 or MOV but they keep erroring out and saying Unable to Save your Slideshow. Does anyone have any recommendations? Link to comment Share on other sites More sharing options...
unicyclemike Posted February 14, 2020 Share Posted February 14, 2020 I am also having problems exporting. It keeps crashing. Is there anyone out there who has made a slideshow using mpg4 or mov? Link to comment Share on other sites More sharing options...
Chris75 Posted February 14, 2020 Share Posted February 14, 2020 When you export the slideshow as a .spj you are only saving a cache memory of the files you are using on the project file. This is not good to export the slideshow to another computer as this cache memory will only include the original file's location on your computer. Regarding the issue exporting the slideshow as a mpg4 or mov files, there is not known issue about this, and most likely the issue could be related to the encoder settings you may be using to export the slideshow. You may want to try using different encoder settings and contact the NCH Software support team in case the issue remains. Link to comment Share on other sites More sharing options...
unicyclemike Posted February 15, 2020 Share Posted February 15, 2020 Chris75 do you export to mpg4? What settings do you use? Link to comment Share on other sites More sharing options...
Fazerman2003 Posted February 15, 2020 Share Posted February 15, 2020 I get this error while trying to export. Have deleted the file as it says but still occurs. "codec component is corrupted, missing or inaccesible please delete the component "drive location" x264enc7.exe and retry." Can't seem to get any further, although I seem to be able to burn a DVD. Link to comment Share on other sites More sharing options...
c.patten@hotmail.com Posted March 4, 2020 Share Posted March 4, 2020 I am also having trouble exporting my video. I tried removing the zoom feature and that didn't help. Link to comment Share on other sites More sharing options...
ase@stilleronline.com Posted March 5, 2020 Share Posted March 5, 2020 I have a general problem saving my videos from PhotoStage. I keep getting error message "Failed to save your slideshow!" If I try with a very small slideshow with 2 pictures and zoom, no audio it´s OK but 134 pictures with animations+ audio fails. Is there a limit to the size? Link to comment Share on other sites More sharing options...
Silvio Posted March 10, 2020 Share Posted March 10, 2020 On 3/5/2020 at 1:48 PM, ase@stilleronline.com said: I have a general problem saving my videos from PhotoStage. I keep getting error message "Failed to save your slideshow!" If I try with a very small slideshow with 2 pictures and zoom, no audio it´s OK but 134 pictures with animations+ audio fails. Is there a limit to the size? I have exactly the same problem. (I can save 3 or 4 pictures slideshow, but 180 pictures with audio give always that error. In Italian version:"Errore. Impossibile salvare la presentazione"). I asked the technical support, they said to uninstall and reinstall the software then trying other format of output. Nothing resolved the problem. I fear I wasted my money... Link to comment Share on other sites More sharing options...
SEToien Posted June 26, 2020 Share Posted June 26, 2020 I have created a slideshow of 138 slides mainly jpg-files, but also including a WMV video file. Exporting to mp4 caused the same error message as other have reported: ""codec component is corrupted, missing or inaccesible please delete the component "drive location" x264enc7.exe and retry." Deleting the file gave no change in result. Doing a "Repair" from windows control panel also no change. I finally tried to export the prosject as wmv video file. This seems to work. I need advice/support to solve the issue of failure to export to mp4! Actually it seems to be a program bug. Best regards, Svein Erik Tøien Link to comment Share on other sites More sharing options...
Kim 1318 Posted June 30, 2020 Share Posted June 30, 2020 I recommend to contact NCH Support so they can assist you, I tried to replicate the issue but for me is working fine. Link to comment Share on other sites More sharing options...
SEToien Posted July 2, 2020 Share Posted July 2, 2020 On 6/26/2020 at 10:27 PM, SEToien said: I have created a slideshow of 138 slides mainly jpg-files, but also including a WMV video file. Exporting to mp4 caused the same error message as other have reported: ""codec component is corrupted, missing or inaccesible please delete the component "drive location" x264enc7.exe and retry." Deleting the file gave no change in result. Doing a "Repair" from windows control panel also no change. I finally tried to export the prosject as wmv video file. This seems to work. I need advice/support to solve the issue of failure to export to mp4! Actually it seems to be a program bug. Best regards, Svein Erik Tøien On 6/30/2020 at 7:46 PM, Kim 1318 said: I recommend to contact NCH Support so they can assist you, I tried to replicate the issue but for me is working fine. I sent a bug report today, and was adviced to download and install an extention or bug fix for version 7.37 which I had recently installed. However, after this action, it seems to be impossible to export a complete slideshow containing a video file as one of the slides. As I said in the last post, exporting to vmw seems to work, but text on the slides does not behave smooth - instead of fading in the text often lights up, dissapears and then fades in again. Well, new bug report is sent, and I hope the developers are able to sort out this trouble. Best regards, Svein Erik Tøien Link to comment Share on other sites More sharing options...
Team Wonderland Posted July 16, 2020 Share Posted July 16, 2020 I am also having the same problem - I would assume because I am adding pictures, video and music? It is quite a lot of money to purchase - and would expect there wouldn't be this issue? Has anyone been able to figure this out? Thank-you :) Link to comment Share on other sites More sharing options...
kenwae Posted September 6, 2020 Share Posted September 6, 2020 I am new to Photostage, but familiar with these types of programs. I too am having the export problem, receiving the error message codec corrupted, or missing, and to remove that specific .exe file. As others have noted, for me as well, that doesn't fix the problem. I suppose I too will send in a bug report, but if they've already received some and there is no solution presented.....? Photostage can create some nice shows, but the program is not worth much if you can't export to an mpg file. Link to comment Share on other sites More sharing options...
Jsalgado Posted September 7, 2020 Share Posted September 7, 2020 Before you send the report, please uninstall the program completely and reinstall from this link: https://www.nchsoftware.com/slideshow/pstagesetup.exe Once you do this, restart you computer and once it's back on, right click on it and select the option called "Run as Administrator". Try again and let us know. Link to comment Share on other sites More sharing options...
kenwae Posted September 7, 2020 Share Posted September 7, 2020 I noticed that one of the options in the uninstall dialogue box was 'repair.' I ran that first. It worked. Link to comment Share on other sites More sharing options...
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