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Jonny B

MP3 files are cut short

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Hello JonnyB, this issue could be that you have not registered the program or that the temporary folder where the cache memory of the files is stored is getting full. 

First, you may want to confirm if the program is registered, and when you open the program it should show the name of the program and it should say licensed software. If it doesn't then you would need to register the program. You should find the registration code in the email that sent to you after you purchased the license. To register the program you may want to open it and click on the menu icon (three horizontal lines) at the upper left-hand corner on the programs window, select Register WavePad, enter the registration code, and click on register.

To clean the temporary folder, you may open WavePad, click on Options > Audio > Audio working folder and copy the folder path showing in the program so you can go there and delete any of the information on that folder that you no longer need. After you have cleaned the temporary folder, you may want to restart the program and test again.

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