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Recorded 1 hr conference call. Hit stop. Then started recording 10 min Q&A following conference call. Clicked save - NCH saved the Q&A. 

The 1 hr conference call is nowhere to be found. 

What happened and how do I prevent this from happening again. 

 

Thank you,

 

Jonathan (Novice)

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Hello,

When you stop recording make sure to save and then start the recording again if you do not save and just stop and start recording again it will erase what you had and will start recording again as if it were a new recording.

Good luck!

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Another point might help when you do similar operations next time is that you should press pause after your first recording. Then press resume, it will continue from you last paused point and continue recording

 

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