Jump to content
Sign in to follow this  
clarkhowell

Black Box Won't Go Away

Recommended Posts

I'm brand new to Debut. When I try and select an area (or even a full screen) to capture, such as a Youtube video, a rectangular black box appears in the resulting video. It's about 4" wide by 3" tall.

I thought that after I registered the software it would go away.

Clark

Share this post


Link to post
Share on other sites

Could you confirm you have selected the option to minimize the Debut window when that is covering the area you are recording. To do that you may open Debut, go to Options > Record > Screen capture and thick the box Minimize Debut window when recording if it is covering the recording selection. You can also select the option to disable preview when recording in screen capture.

In case the issue remains, you may want to contact the NCH Software support team for further assistance.

Share this post


Link to post
Share on other sites

Hi, I have exactly the same problem. I've got the minimize debut window when recording ticked as Chris75 has suggested. I've tried recording in full screen or part screen and still the same outcome. I've also tried normal or fast capture mode and I can't get rid of it and its getting very frustrating now! Any help would be very gratefully received.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Sign in to follow this  

×
×
  • Create New...