Amy Jamieson 0 Report post Posted September 19 Help please... if you can. I get the same error message when I am trying to convert DSS or DS2 files to mp3 : CANNOT DOWNLOAD FILE FROM SWIFT CONVERTER. It starts to convert just fine, but then it fails and gives me that error message. I am MACOS. I know DSS and DS2 are not compatible with MAC but the conversion from DS2 to mp3 worked fine on Monday before I paid for the software. When it failed I assumed I should pay for the software (I did) and it still fails to download. Anyone have advice how to fix this? Quote Share this post Link to post Share on other sites
N_C_H_josh 0 Report post Posted September 19 I just tested the same conversions without a problem, but I'll let the appropriate development staff know. They may contact you for more information (browser, OS version, etc). Quote Share this post Link to post Share on other sites
Scott Mac Taggart 0 Report post Posted November 30 I have the same issue on MacOS. Works fine on Windows. The only reason I am trying this is because the paid for version of Express Scribe also shows a failure on MacOS and not Windows. . Quote Share this post Link to post Share on other sites