Jump to content
J.G.

I need help with downloading the free Express Scribe software off this site

Recommended Posts

Hi. I am interested in working as a work-from-home transcriptionist and I am interested in using the Express Scribe Practice Transcription Files on https://www.nch.com.au/scribe/practice.html, but I am confused.

Near the top of that page it says, "Get Express Scribe Free
The free version of Express Scribe supports most common audio formats including wav, mp3, wma, aif and dct and does not expire, making it perfect for learning before moving to the professional version. Download the free version here."

But at the bottom it says, 

"Download Express Scribe Transcription Playback Software
Download Express Scribe for Windows
Download Express Scribe for Mac"

What is the difference between "Express Scribe" at the top of the page and "Express Scribe Transcription Playback Software"? Do both links on this page lead to the same program, or are they two different programs?

I tried to send this question using the Scribe Technical Support page, but it's asking me to download a demo program before I send the question. What demo program are they talking about?

I also see this on that Technical Support page:

"Please download the demo before contacting us. It's quick and helps answering many questions. Download the program now"

Professional technical support is for customers who have purchased our software. Buy the program now to get support.

What program or programs is this referring to?

I wanted to call in to the company and speak to a live tech support rep with this issue, but the Platinum Support Line is for paid customers only.

Please let me know. Thank you.

Sincerely,

J.G.
JGoldman10@yahoo.com

Share this post


Link to post
Share on other sites
5 hours ago, N_C_H_josh said:

The free version of Express Scribe is available at https://www.nch.com.au/scribe/essetup.exe while the paid version is available at https://www.nch.com.au/components/essetup.exe

If you're transcribing Video files or using an Infinity foot pedal, then you'd need the paid version.

Hello N_C_H_josh, how are you? Thank you for responding. 

So the link given at "Get Express Scribe Free
The free version of Express Scribe supports most common audio formats including wav, mp3, wma, aif and dct and does not expire, making it perfect for learning before moving to the professional version. Download the free version here."

and the one given at "Download Express Scribe Transcription Playback Software
Download Express Scribe for Windows
Download Express Scribe for Mac" on the bottom of the web page at https://www.nch.com.au/scribe/practice.html

and the one given here at "Please download the demo before contacting us. It's quick and helps answering many questions. Download the program now" on the Technical Support page

all link to the same program- correct?

What is the program linked to on https://www.nch.com.au/scribe/index.html where it says "Download Now"?

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...