Colombia 0 Report post Posted August 1 Good Day, User from Colombia so excuse my english.... a customer wants to return an item any ideas how i can remove the item from the invoice and put it back to my inventory, usually when i do my purchase order the quantity update .. same as i sale, but when a customer come to my store and wants to return the item... any idea how is the process. Thanks in advance for all your help. Quote Share this post Link to post Share on other sites
Chris75 0 Report post Posted August 1 Hello, sadly, the program does not offer an option to process refunds and return the items to their original stock. In this case, you would need to manually do a refund and restock the items. For details about how to use the refund option in the program, you may want to check this link http://help.nchsoftware.com/help/es/expressinvoice/win/refundslist.html To restock the items, you may simply go to View > Items and manually update the items stock levels for the items returned. Quote Share this post Link to post Share on other sites
