Issues with Adobe Reader DC

[WillieF]

I'm running a fully licensed NCH Debut V5.45.  I have it set to record in Time Laps mode 1 camera 24/7.  When I attempt to open a pdf file, my Adobe Reader DC will not load and gives me a "not responding" error.  The only way I can view the pdf file is to close Debut.

How do I fix this.  Both Adobe and Debut are the latest versions and both are paid licensed programs.  Running on latest version of Windows 10.

[elk]

There should not be a conflict between those two programs. Does it occur with all the Adobe Reader DC files or just some of them? When did the problem start? Javeyou recently changed/updated something on your machine. The latest version of Debut (5.52) was released yesterday, you may try to install it and confirm if the issue persists: http://www.oldversiondownload.com/oldversions/debut-5-52-2019-07-25.exe

If you still have issues, I recommend you to submit a support ticket https://www.nch.com.au/support/

[MartinB]

Hi am running licenced Debut v6.48 and have the issue that acrobat reader freezes (no response) how to fix this?

Martin

[RichT]

In July 2021, this problem is still persisting.

Rich

[n1x1]

Hi,

Have you tried to record using the newest version? Here is the link for the demo version:

https://www.nchsoftware.com/capture/debutpsetup.exe