Golden Ears Posted May 19, 2019 Share Posted May 19, 2019 Not a good feeling. Call your number ..no voice mail. and your FLAC doesn't work on top of that it works until the files corrupt by themselves. Link to comment Share on other sites More sharing options...
nayrb Posted October 28, 2019 Share Posted October 28, 2019 After installing Catalina 10.15, I no longer have access to my "Switch Audio File Conversion Software". I paid for the software but don't know where the registration information is. Can you help me? Link to comment Share on other sites More sharing options...
klg Posted September 20, 2020 Share Posted September 20, 2020 Sloppy company. Great product. Paid with paypal. never got my registration number. Put in for refund on paypal pending issue but no responses. Company phone number is a recording and going to Tech Support was just an open message box. Using cv19 as an excuse for poor product support makes them highly suspect. Digital era + digital product should be INSTANT! Very disappointed. Link to comment Share on other sites More sharing options...
klg Posted September 20, 2020 Share Posted September 20, 2020 https://www.bbb.org/us/co/greenwood-vlg/profile/computer-software-developers/nch-software-inc-0885-90103039/complaints Link to comment Share on other sites More sharing options...
GeorgeP Posted September 23, 2020 Share Posted September 23, 2020 Update. I received the registration information. Thank you. No further replies are necessary. ------------- Old post: I just paid with PayPal but the system never asked me for an email or gave me a serial number or register code. What should I do to register the Tone Generator? Thank you. Link to comment Share on other sites More sharing options...
kschwitter Posted September 23, 2020 Share Posted September 23, 2020 I, too, do not have my registration code for Express Scribe Pro, but I did purchase the product more than a year ago. My user account became corrupt, so I had to move my work folder to another account. Thus, when I open Express Scribe, it asks for the registration code, which I do not have. Is there any way to retrieve it, please? Thanks so much. Link to comment Share on other sites More sharing options...
Saskia Posted October 8, 2020 Share Posted October 8, 2020 Purchased via Paypal a 3 month abo and didnt receive a register key or anything else (also nothing in spam) - the keyrecovery link says that there is no purchase with my email-adress... Link to comment Share on other sites More sharing options...
Olaf Kirchberg Posted October 19, 2020 Share Posted October 19, 2020 I have the same problem. I bought Express Scribe pro on Oct14th and didn't receive any registration mail so far. I tried to contact the support two times, but didn't get a confirmation mail. I tried the link to recover the product key. Still no mail received, even not in junkmail folder. How can I get the registration key I already paid for with paypal? Link to comment Share on other sites More sharing options...
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