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Blando

Mix pad won't save and keeps freezing

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Hi, wondering if anyone can help. Recently purchased mixpad to record my band and have been having issues from the start. The system keeps freezing. I can record my first track or even 2 at the same time fine and then save no problem. Then when I try put my next track down it will record but once I press stop and then try to save it just stays on the save countdown for ever. I then found if I force shut down the program and then restart i can recover my tracks and then save and continue with my project having to repeat this process each time. Which a right night mare. Other issues I have been having is the metronome won't always play along with recorded tracks forcing me to reboot mixpad each time until it works. Any advice would be greatly appreciated. I need to get some songs on the internet for my band. Cheers

 

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Hi Blando,

Sorry you're having troubles. I would encourage you to lodge this directly with our support team at https://www.nch.com.au/support/index.html. The issue sounds complex and better suited to technical support rather than community support.

Would you mind also giving me a few details about your setup? What kind of hardware (audio interface) are you using to record? What version number of MixPad do you have? 

Regards,

Ben

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Hi I have but had no reply. I am using a top of the range soundcraft multitrack 22 mixer/interface and we are using the version 5.33 and using Windows 7 ultimate..

 

Cheers 

Blando 

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