Miggy 0 Report post Posted February 2 Has anyone used the stabilizer function lately? I haven't used it in a while, but when I did it worked great. Now I'm getting this error halfway through the process.http://www.landowonder.com/error.png I've tried numerous videos of various lengths - from 3 seconds to 12 minutes, .mp4s, avi, mpeg, used normal mode, ultra mode... same error halfway through. Quote Share this post Link to post Share on other sites
borate 0 Report post Posted February 2 Tested four clips - up to thirty-second duration - without incident. Halfway through there's a brief flash of a box that's titled "deshaker." Post a link to a clip that crashes for you. Quote Share this post Link to post Share on other sites
Miggy 0 Report post Posted February 2 It errors out on all the videos I've tried. But here's one such video: http://www.landowonder.com/dog.wmv Quote Share this post Link to post Share on other sites
borate 0 Report post Posted February 2 Not here. Update the video driver and Direct-X, if you haven't done so already. https://www.nchsoftware.com/videopad/kb/1772.html Quote Share this post Link to post Share on other sites
Nationalsolo 0 Report post Posted February 2 Hi Miggy Your short clip downloaded and stabilised OK with no messages. Nat Quote Share this post Link to post Share on other sites
Miggy 0 Report post Posted February 2 Thanks borate and National for checking. I should begin each of my posts with "My video driver is always updated" 😛 DirectX is version 12, which is what Windows 10 should be. I checked the link just in case, but it says there's no direct download for updating, it's handled with the automatic Windows 10 updates. I'm going to temporarily break a NCH rule and install VP on my laptop and see what happens with that. If it works, I'll use it long enough to stabilize the 8 short videos I need and then uninstall it. I'm going to say again, I really think there's something going on with VP + Ryzen 7 processors = unexplained headaches. Quote Share this post Link to post Share on other sites
Dangerfreak 0 Report post Posted February 7 @Miggy Hi Miggy, I remember I had a similar problem with the stabilizer some time ago. For me it helped to reset the deshaker options to default. The settings are saved to C:\Users\{YourName}\AppData\Roaming\NCH Software\VideoPad\deshaker.dat , you can also try to delete that file (better rename it so you have a backup). If that doesn't work: Maybe it helps to change the encoding settings? I usually set them to H264 (Native)/Default Quality and MP3 (Native)/48000hz 160kbps, stereo- Quote Share this post Link to post Share on other sites
Miggy 0 Report post Posted February 7 6 hours ago, Dangerfreak said: @Miggy Hi Miggy, I remember I had a similar problem with the stabilizer some time ago. For me it helped to reset the deshaker options to default. The settings are saved to C:\Users\{YourName}\AppData\Roaming\NCH Software\VideoPad\deshaker.dat , you can also try to delete that file (better rename it so you have a backup). If that doesn't work: Maybe it helps to change the encoding settings? I usually set them to H264 (Native)/Default Quality and MP3 (Native)/48000hz 160kbps, stereo- Thanks, Dangerfreak. I'll give that a try. Quote Share this post Link to post Share on other sites