dragonborn Posted December 28, 2018 Share Posted December 28, 2018 Hi All, First off, I'm running Windows 10 and am having issues recording video. An example of what happens: I'll record a 10 second video clip then go to the video location, play it and all I see is the first frame for the entire 10 seconds of playback. There's no audio present either. Any ideas? Thanks in advance! Link to comment Share on other sites More sharing options...
Gekker Posted December 28, 2018 Share Posted December 28, 2018 Try uninstalling Debut, restart the PC and reinstall Debut from https://www.nchsoftware.com/capture/index.html Also, make sure that the drivers of the capture device are fully updated from the manufacturer's website. If you keep having issues, enter a support ticket at http://www.nch.com.au/support/index.html Link to comment Share on other sites More sharing options...
clemenzina Posted December 29, 2018 Share Posted December 29, 2018 10 seconds is an unusually short clip and I've seen Debut tell me it's better to record longer clips when I've accidentally start/stopped too quickly. May be nothing to do with it, of course. Link to comment Share on other sites More sharing options...
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