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Ahhyun

The MP3 and WAV audio format is not supported!!!

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I bought the Express Scribe Pro several months ago, and I used it for once and it was successful. 

After the first use, I didn't use it for a month and today I tried to load the file but it didn't work. 

I checked the technical supports in the homepage and I tried to convert a file to WAV, MP3 format but every time I tried to load the file, it failed to load the audio file. Ant the bottom of the program, there is the warning message "The format is not supported." 

I check the file format is right MPEG-3 but there is nothing wrong. 

I'm seriously confused because I used the MPEG-3 file with Express Scribe right after purchasing and there wasn't any problem to load the file.

What am I supposed to do? 

 

 

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And now it suddenly loaded mp3 file but the duration is slightly different with the original file. 

And it doesn't load other mp3 files!!!!!! 

What is the matter? 

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