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LynneL

How do I report a bug?

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There seems to be a bug in Video Pad.  I very recently bought the $49.99 professional edition.  I made a video, less than a minute to test it.  I exported it to avi, but only the audio was created as a movie, not the video part.  I was successful in making this into an MP4 with no problem.  I tried three times to create an avi, but in all three times only the audio was created as the movie.  How do I report a bug to the company so they can fix this?  I don't think I'm doing anything wrong.  It seems like there must be some malfunction.  Thank you.

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Likely not a bug but a missing viewer/player codec.  See the responses in your two other posts.  Share your project, as instructed, and someone will check it out.

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