LynneL Posted September 15, 2018 Share Posted September 15, 2018 There seems to be a bug in Video Pad. I very recently bought the $49.99 professional edition. I made a video, less than a minute to test it. I exported it to avi, but only the audio was created as a movie, not the video part. I was successful in making this into an MP4 with no problem. I tried three times to create an avi, but in all three times only the audio was created as the movie. How do I report a bug to the company so they can fix this? I don't think I'm doing anything wrong. It seems like there must be some malfunction. Thank you. Link to comment Share on other sites More sharing options...
borate Posted September 15, 2018 Share Posted September 15, 2018 Likely not a bug but a missing viewer/player codec. See the responses in your two other posts. Share your project, as instructed, and someone will check it out. Link to comment Share on other sites More sharing options...
Pizza Gamer Posted October 6, 2019 Share Posted October 6, 2019 I am having a glitch in the software itself. I was testing the software in way, and it seems some files got glitched. I'll post a video on it: https://youtu.be/FL3tAoxRvf8 Link to comment Share on other sites More sharing options...
borate Posted October 6, 2019 Share Posted October 6, 2019 What VP version are you using? The best way to track down the issue is to let someone analyze it. Let's take a look. Here's how... http://nch.invisionzone.com/topic/23659-tips-for-getting-help-on-this-forum/ If it contains sensitive material you can link it in a personal message (PM) to me, via the envelope above. Be sure to FILE|SAVE PORTABLE PROJECT AS, not simply SAVE PROJECT, and don't forget to share it. Link to comment Share on other sites More sharing options...
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