Spbrhs07 Posted September 4, 2018 Share Posted September 4, 2018 I love this software and really want it to work! But... every time I try to export a video with a 2nd video track, the export stalls at the expect spot where the 2nd track ends. The software is not freezing and I can cancel the export. I need the 2nd track so that I can add pictures and an additional video of the same scene from a different angle. The full video is only about 7 minuets long, but I’ve tried it with a short 10 second video as well with the same results. I’m using a brand new computer that I just bought yesterday with Windows 10, 12gb RAM, and 1.6ghz i5. I’m using the latest version 6.2 There’s no reason this shouldn’t work. I’ve seen this on other threads but none of the suggestions help. I’ve tried exporting under different settings and file types. Please help! Link to comment Share on other sites More sharing options...
Spbrhs07 Posted September 4, 2018 Author Share Posted September 4, 2018 This is the type of videos that I make. All of my previous videos were done on an iPad, but’s not as reliable anymore... Link to comment Share on other sites More sharing options...
borate Posted September 4, 2018 Share Posted September 4, 2018 What version of VP is being used? If the 6.2x series, try a download once again and see if the currently offered 6.10 (as of 9/3) has the issue. Link to comment Share on other sites More sharing options...
Spbrhs07 Posted September 4, 2018 Author Share Posted September 4, 2018 I’m pretty sure it’s 6.2. The newest update is 6.21 and the update seems like it’s only good for Windows 8 and wouldn’t run on my system. Link to comment Share on other sites More sharing options...
JimmyRustle Posted September 4, 2018 Share Posted September 4, 2018 This is a known bug with v6.20, so we've taken it off the server. Right now the version on the website is 6.10. Like Borate suggested, give that a try. The export should be fine there. Link to comment Share on other sites More sharing options...
Spbrhs07 Posted September 4, 2018 Author Share Posted September 4, 2018 It worked with the test clip! Thank you! Link to comment Share on other sites More sharing options...
JimmyRustle Posted September 4, 2018 Share Posted September 4, 2018 No worries. Side note: I don't see any reason why 6.21 would only work on Windows 8. We are trying to re-release v6.21 at the moment. Would you be willing to give it another try in a day or two? Link to comment Share on other sites More sharing options...
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