No audio on MP4 after editing

[islander58]

I took a video from my phone, which is in MP4 format, edited it in VideoPad, and exported it as MP4, but there is now no audio. I played it with both VLC and Windows Media Player, but no audio anywhere. Video only.

When I export the edited video as WMV it's perfect on all players, but audio ONLY on my phone - no video.  It needs to be on my phone but it only accepts MP4 for both audio and video to work. I even used the Export Wizard and set it to export for Android devices, but no go.

Suggestions to make MP$ work properly?

[borate]

If you'd like someone to check out the issue, here's how...

1.  With the project on the timeline, click the FILE menu.  Then SAVE PORTABLE PROJECT AS.  Save to any convenient folder.

2.  Open the folder that contains the saved files and ZIP them all.

3.  Upload the zip file to DropBox, Google Drive, MS OneDrive or the like.  It's free.

4.  Make the uploaded file public (share it) and copy the shared link.

5.  Paste the link into this forum.

[mosslack]

Just a test to see if I can reply here. New topic not working for me.

[islander58]

On 8/23/2018 at 8:37 PM, borate said:

If you'd like someone to check out the issue, here's how...

1.  With the project on the timeline, click the FILE menu.  Then SAVE PORTABLE PROJECT AS.  Save to any convenient folder.

2.  Open the folder that contains the saved files and ZIP them all.

3.  Upload the zip file to DropBox, Google Drive, MS OneDrive or the like.  It's free.

4.  Make the uploaded file public (share it) and copy the shared link.

5.  Paste the link into this forum.

Thanks. First chance I get I'll do that.  

[JimmyRustle]

Could be related to this:

 

It is a lengthy thread to read, but there is a fix described.